Holding public meetings and listening to residents opinions
Publishing newsletters
Hold estate inspections with residents
Carrying out improvement and satisfaction surveys
Consult with residents regarding our service charters
Consult with residents regarding major repairs improvement plans and plan maintenance
Seek feedback
Provide opportunity to elect Residents board members
Consult on Best Vale issues
Providing a clear and transparent housing management service
Developing an estate specific compact
Working in partnership with local community projects for example Brixton Road Youth Centre to provide activities to all residents.